Cookie Policy

Applies to the Plus Care website at pluscare.org.
LEGAL REVIEW REQUIRED: this page has been drafted by the website team to describe how the site actually behaves. It has not been reviewed or approved by Plus Care’s legal advisers, and the “last updated” date must be set on approval.

1. What cookies this site uses

A cookie is a small file a website stores in your browser. This page lists the cookies this website actually sets, verified by inspecting the site in a browser — not a generic list.

Cookies set when you visit pluscare.org
Cookie	Set by	Category	Purpose	Typical lifetime
`_ga`	Google Analytics 4	Analytics	Distinguishes one visitor from another so we can count visits and see which pages are used.	2 years
`_ga_5R5S0DJDWE`	Google Analytics 4	Analytics	Keeps track of a single visit (session) for the Plus Care analytics property.	2 years

At the time of writing, these are the only cookies this website sets. The site does not use advertising cookies, and does not use local storage or session storage.

2. Cookies set only if you load a map

Our contact page shows each centre’s location as a plain placeholder card. Nothing is requested from Google until you choose to select “Load interactive map”. If you do, Google Maps loads and may set its own cookies under Google’s control and its own privacy policy. If you never select that button, no map request and no Google Maps cookie occurs.

3. Fonts

Some pages request a web font from Google Fonts. This causes a request to Google but does not set a cookie on this site.

4. What we do with analytics

We use analytics to understand which pages are used and whether enquiry forms work — for example, how often a form is submitted successfully or fails. We deliberately do not send your name, phone number, email address, the text of your enquiry, or any health or report information to analytics.

5. Managing cookies

You can delete or block cookies in your browser settings. Blocking analytics cookies does not stop you using this site; nothing on the site depends on them.

LEGAL REVIEW REQUIRED — consent mechanism. Analytics currently loads on page view without a prior consent banner. Whether a consent banner is required, and what it must say, is a legal determination for Plus Care. Engineering has recorded the current behaviour accurately rather than claiming compliance.

6. Changes

If the cookies we use change, this page will be updated.

7. Contact

Questions about cookies: care@pluscare.org.