Disclaimer

1. Information only

Everything on this website is provided for general information about Plus Care and the diagnostic services we offer. It is not medical advice, diagnosis or treatment, and it is not a substitute for consulting a qualified healthcare professional.

2. No doctor–patient relationship

Reading this website, submitting an enquiry through it, or receiving a reply to an enquiry does not create a doctor–patient relationship between you and Plus Care or any of its clinicians.

3. Always consult a professional

Decisions about your health — including whether to have a test, how to interpret a result, and what to do next — should be made with a qualified doctor or healthcare professional who knows your circumstances. Never disregard professional advice, or delay seeking it, because of something you read here.

4. In an emergency

This website is not monitored for emergencies and cannot be used to get urgent help. If you think you are experiencing a medical emergency, contact your local emergency services or go to the nearest hospital immediately.

5. Laboratory reports

Laboratory reports are issued through Plus Care’s reporting system, not through this website. A test result is one piece of clinical information and needs to be interpreted by a qualified professional alongside your history and examination. Reference ranges and methods can differ between laboratories.

6. Service availability and pricing

The tests, packages, service areas and centres described on this site can change. This website does not display prices and does not take payment. Any price quoted to you comes from Plus Care directly and is not set by this site.

7. Home sample collection

A home collection request submitted through this site is a request, not a confirmed appointment. Our team will contact you to confirm availability, timing and any preparation required. Availability depends on your location and on operational factors.

8. Partner and business enquiries

Information about partnering with Plus Care is provided for general guidance. It is not an offer and does not create any obligation on either side. Any arrangement would be governed by a separate written agreement.

9. External links and separate systems

This site links to other systems, including Plus Care’s laboratory reporting and partner login systems, and third-party services such as Google Maps. We do not control third-party content and are not responsible for it. A link does not imply endorsement.

10. Accreditations and certifications

LEGAL REVIEW REQUIRED — accreditation claims. No accreditation claim (for example NABL, NABH, ISO or any equivalent) is made on this page, because engineering could not verify any certificate. If Plus Care holds accreditations it wishes to state, the certificate number, issuing body, scope and expiry must be supplied and verified before publication.

11. Changes without notice

We may change the content of this website at any time without notice.

12. Contact

Questions about this disclaimer: care@pluscare.org.